Senders and account safety
Connecting an account
Owners and admins connect senders:
- In the workspace, open Senders, then Connect a sender.
- Search for and select the country the account normally works from. Review the preselected time zone, or choose one from the country’s list by searching for a city. Countries with different time zones, such as the US or Spain, need an explicit choice. Then choose Continue to LinkedIn.
- The console shows LinkedIn’s own sign-in page, from the browser this sender will always use. Click a field, then type, as you would on LinkedIn: the account’s email and password, and any code LinkedIn sends.
- When LinkedIn’s feed loads, the console says Done: the account is connected and starts warming up.
- Reachpool never asks for your password, never stores or logs what you type, and never answers LinkedIn’s checks for you.
- Only LinkedIn’s sign-in and verification pages open there, and nothing else can be done on LinkedIn from that page. Signing in with Google, Apple or Microsoft is not available: use the account’s email and password.
- A sign-in lasts 10 minutes at most, and an organization runs 3 at a time.
- A sender keeps its country and time zone for good, also when signed in again later.
Its own connection
Every sender gets its own static internet address in its country, registered to an internet provider (an ISP proxy), used by that sender alone and never changed, so LinkedIn always sees the account come from the same place. It comes with every plan; there is nothing to set up. It is checked every 15 minutes, and the sender’s page shows its health under Proxy.
Warm-up and daily limits
Owners and admins can switch warm-up mode on or off in a sender’s details while it is warming or active. Turning it off applies normal limits immediately. Turning it back on starts a fresh 14-day ramp, which ends automatically. Custom limits, working hours and pauses still apply.
A new account starts slowly: over its first 14 days each daily limit rises evenly from the first day’s figure to the full one. The last column is a ceiling fixed in Reachpool’s code: no setting, plan or API call can go above it.
| Action | First day | After warm-up | Never more than |
|---|---|---|---|
| Invitations | 5 a day | 20 a day, 90 in 7 days | 25 a day, 100 in 7 days |
| Messages | 10 a day | 60 a day | 100 a day |
| Profile views | 20 a day | 80 a day | 150 a day |
| Follows and likes | 10 a day | 50 a day | 80 a day |
| Withdrawals | 20 a day | 20 a day | 40 a day |
| InMails | The account’s own InMail credits, on Sales Navigator and Recruiter plans only. | ||
- When fewer than 20% of a sender’s invitations in the last 7 days were accepted (once it has sent 20), its limits are halved until more than 30% are.
- A sender has at most 600 invitations waiting for an answer. Those still waiting after 21 days (or what the campaign says) are withdrawn by themselves.
- By default, senders work Monday to Saturday, 08:00–19:00 in their own time zone, Saturday at most 15% of the week’s work, and never between midnight and 06:00.
- Owners and admins can narrow a sender’s hours and lower its limits on its page, under Working hours and limits: a range for each day, and any limit down to zero. Nothing there goes above the usual figures.
- The sender’s page shows what is left today and in the last 7 days under Room left, and every limit reached under Recent events.
States
| Shown as | What it means | What to do |
|---|---|---|
| Warming up | New: its limits rise day by day over its first 14 days, then it becomes Active by itself. | Nothing: it works its campaigns as usual. |
| Active | Working at its full limits. | Nothing. |
| Slowed down | Its connection failed several times in a short while, so it rests for two hours and then carries on by itself. | Nothing. It still takes new leads. |
| Needs attention | LinkedIn asked the account to confirm it is really you (a security check). Everything stops, the sender is paused, and its leads that had not started yet move to the campaign’s other senders. | Open the sender, choose Sign in to LinkedIn again and complete LinkedIn’s check yourself; then Resume sender. |
| Restricted by LinkedIn | LinkedIn restricted the account. Everything stops, its leads that had not started move to other senders, and we open a support case. | Nothing in the console: we will be in touch about it. |
| Signed out | LinkedIn ended the account’s session. | Open the sender and choose Sign in to LinkedIn again. |
Owners and admins can also stop a sender themselves with Pause sender on its page: nothing new starts until Resume sender, and an action already under way finishes. A paused sender takes no new leads.
Removing a sender
Owners and admins can Remove sender on its page. The console first says what it would end: the campaigns it leaves, the leads it had not started (they go to the campaigns’ other senders), and those it was in the middle of (they end). Removed, it stops for good and frees its seat; its LinkedIn session, browser profile and connection are deleted, and its conversations and results stay. The same LinkedIn account can be connected again later, as a new sender.
Alerts
When LinkedIn shows a sender a security check, restricts it or signs it out, the organization’s owners and admins get a notification in the console and an email.
Pauses for everyone
LinkedIn changes its pages from time to time. Reachpool checks its actions against them regularly, with its own test accounts, and when one no longer works as it should, that action pauses for every customer until a fix ships. Leads keep their place and continue afterwards. The status page says which actions are paused.
Safety in public
The safety page shows, updated every night, the share of accounts connected to Reachpool that LinkedIn checked or restricted in the last 30 days, naming no customer or account. Our limit is under 2%.
Next: Leads